bet365 general rules are to apply to all eventualities where the rules below do not apply. The maximum stake/wager for any one game/spin is €20 (excluding any Live Casino games not utilising a Random Number Generator (“RNG”)). Notwithstanding anything to the contrary in the General Rules the maximum winnings to any one customer or group/syndicate of customers (including bets from the same source and/or customers with multiple accounts) is €140,000 for any one stake/wager (excluding any Live Casino games not utilising a Random Number Generator (“RNG”)). Bets will not be confirmed if there are insufficient funds in your account. Malfunction will void all pays and play.
General Disconnection
If you suffer a disconnection during a game on the Casino website at bet365, please try to reconnect and reopen the game to complete it. Some games that require no further action may have completed when you were disconnected. Please check your account history to verify this. Games that are not completed within 48 hours may be closed.
Jackpot Games
Please note that all jackpot amounts displayed on the Casino website, are for information purposes only. The exact amount of any jackpot is displayed within the relevant game window once the game has been launched. The maximum winnings for a Jackpot game is €500,000 for any one stake/wager.
Live Bets
We make every effort to ensure the accuracy of the information displayed to you on our live games website. Due to the nature of these events and due to live transmissions potentially being delayed, we assume no liability for any information, including the display of the outcome and the time of the game round, being incorrect. Therefore, in the case of any dispute between the game result displayed on the website and the result in your game history, then the result in your game history shall prevail. The maximum winnings for Live Casino games can be found in the individual game rules.
bet365 is entitled to cancel any bets/wagers on any of the games at any time. Bets/wagers on Live Games may also be cancelled by the Live Dealer, for example in the event of a misdeal.
bet365 reserves the right to amend the staking limits of any game at any time. The current staking limits for each game can be found within the game.
bet365 reserves the right to amend the RTP of any game at any time. The current RTP for each game can be found within the game. The RTP, or Return To Player, is the expected percentage of stakes a specific game will return to the player over a period of time.
bet365 uses a range of third parties to provide its gaming on the bet365 website. bet365 reserves the right to review all gaming activity and refer any gameplay or wins to the relevant gaming provider prior to any payment being made. Where the gaming provider confirms a game error, display issue or malfunction following investigation, this will be deemed a game malfunction / error and will be voided.
Last updated 28/03/2025.